Payment Policy

1. Corporate Information & Registration

The website www.meadowtote.com (hereinafter referred to as “the Website”) is owned and operated by Autohaus Korb GmbH, a legal entity officially registered in Germany.

Registered Office: Gaußstraße 2, 68623 Lampertheim, Germany
Commercial Register: Amtsgericht Darmstadt HRB 61341
Contact Email: picnic@meadowtote.com
Phone: +4962065607110

All transactions processed through this Website are conducted by Autohaus Korb GmbH. To ensure transparency and prevent recognition issues, the billing descriptor appearing on your bank or credit card statement will be displayed as [Autohaus Korb GmbH].

Autohaus Korb GmbH operates Meadowtote as its specialized outdoor and leisure products division, leveraging our German manufacturing expertise to provide premium picnic gear.

2. Payment Processing & Protection

We utilise Stripe as our professional payment service provider to handle all transaction data. Stripe is responsible for the technical processing of payments and conducts regular assessments to monitor transaction integrity and identify potential irregularities.

Please note that:

Your payment is processed through encrypted channels. We do not store or have access to your full credit card details.
Customers are not required to create or log in to a Stripe account to complete a purchase.
Once the transaction is successfully authorised, order fulfilment and dispatch timelines will be executed in accordance with our Shipping Policy.

3. Accepted Payment Methods

To provide a streamlined checkout experience, we accept the following payment options:

Credit & Debit Cards: Visa, Mastercard, and American Express.
Digital Wallets: Apple Pay and Google Pay.
Electronic Wallets: Various regional digital wallet solutions supported at checkout.

4. Data Privacy & Consumer Rights

In accordance with German and European Union (GDPR) regulations, we are committed to protecting our customers’ personal information.

Consent Management: Our Website employs a Cookie consent mechanism. Non-essential cookies are only activated if you explicitly select the “Accept” button on our Cookie banner.
Privacy Governance: Detailed information regarding how we collect, use, and protect your data can be found on our Privacy Policy page.

5. Customer Support & Communication

For any inquiries regarding your payment or transaction status, please contact our support team at picnic@meadowtote.com.

In the event of a transaction discrepancy, we encourage customers to contact our support team first. We are committed to resolving issues through direct communication to avoid unnecessary bank disputes.

Response Time: We aim to provide a formal response to all email enquiries within 24 to 48 hours.

6. Legal Jurisdiction

These terms are governed by the laws of the Federal Republic of Germany. For customers within the European Union and the United States, your statutory rights remain protected under applicable consumer protection legislation.