Terms Of Use

Welcome to www.meadowtote.com. This website is operated by Autohaus Korb GmbH. Throughout the site, the terms “we”, “us” and “our” refer to Autohaus Korb GmbH. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

SECTION 1 – BUSINESS IDENTITY AND CONTACT
Our company is registered in Germany.

Meadowtote is a specialized outdoor product brand owned and manufactured by Autohaus Korb GmbH. Our facilities in Lampertheim have transitioned from industrial automotive components to high-quality picnic equipment, leveraging our expertise in wood and metal craftsmanship.

Company Name: Autohaus Korb GmbH
Registered Office & Warehouse: Gaußstraße 2, 68623 Lampertheim, Germany
Commercial Register (HRB): Amtsgericht Darmstadt HRB 61341
Email: picnic@meadowtote.com
Telephone: +4962065607110

SECTION 2 – SCOPE OF SERVICE
We specialise in the sale of outdoor leisure equipment, including picnic baskets, tables, and chairs. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

SECTION 3 – SHIPPING AND DELIVERY
We provide shipping services to customers located in Europe and the United States.

Carrier Partners: We collaborate with reputable logistics providers such as DHL, FedEx, and UPS (Priority services) to facilitate the transport of your orders.
Processing Time: Orders are typically processed and dispatched within 1-2 working days following the confirmation of payment.
Transit Time: Estimated delivery times range from 4-9 working days depending on the destination.
Order Tracking: To keep you informed, automated notifications will be sent to the email address provided at checkout during key stages, including dispatch, arrival at sorting facilities, and when the order is out for local delivery.
Delayed Shipments: If a shipment exceeds the standard delivery window, we will initiate a formal investigation with the carrier. Depending on the outcome of the inquiry, we will provide either a full refund or a replacement shipment at no additional cost to you.

SECTION 4 – TRANSFER OF RISK AND OWNERSHIP
In accordance with European consumer protection regulations, the risk of loss or damage to the goods remains with Autohaus Korb GmbH until the items are physically delivered to you or a third party designated by you. Ownership of the products passes to the customer only upon successful physical delivery.

SECTION 5 – RIGHT OF WITHDRAWAL (14-DAY RETURN POLICY)
As a consumer in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the goods without providing a specific reason.

To exercise this right, you must inform us of your decision via email at picnic@meadowtote.com within the 14-day period.
The goods must be returned in their original condition.

SECTION 6 – DAMAGED OR DEFECTIVE GOODS
We take great care in preparing your order. However, if you receive an item that is damaged or defective, please follow these steps:

Contact our customer support team at picnic@meadowtote.com upon receipt.
Provide clear photographic evidence of the damage or defect.
Upon verification of the evidence, we will process a full refund or send a replacement. In such instances, you are not required to return the damaged item to us.

We reserve the right to request the return of the damaged item for quality inspection at our cost if deemed necessary.

SECTION 7 – PRICING AND PAYMENT
All prices are clearly displayed on the product pages. We reserve the right to modify prices at any time without prior notice; however, such changes will not affect orders that have already been confirmed. Payment is due in full at the time of purchase through our designated secure checkout process.

SECTION 8 – LIMITATION OF LIABILITY
Autohaus Korb GmbH shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability to you for any claim arising out of the purchase of products shall not exceed the purchase price paid for those products.

SECTION 9 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Germany. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Darmstadt, Germany.

SECTION 10 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.